The events of 2020 have resulted in permanent changes to the ecommerce industry as a whole.
Overall, online retailers have seen record growth this year, but that has come with its own set of challenges. Many have struggled to keep up with demand and discovered that the systems they had in place didn’t pass the stress test. Retailers that had yet to invest in their digital commerce capabilities had to do their best to survive with limited tools and experience.
It’s become clear that digital commerce is the way of the future, and any retailer that wants to stay competitive must have a strong ecommerce ecosystem in place. Technology is the foundation of the ecosystem — it determines your stability, enables connections, and determines your ability to scale — so getting it right is critical.
This webinar will explain the three key operational technologies you need to prepare your business for growth in 2020 and beyond. It’s important to get this dialed in, and there’s no time to wait.
Learn how to:
- Capture more direct sales
- Boost conversion with 2-day delivery
- Increase customer retention and satisfaction with simple returns
- Control your delivery and brand experience
- Draw more analytics, insights and trends
Click here to watch this webinar on demand.
This webinar was brought to you by Ingram Micro Commerce & Lifecycle Services, Happy Returns and CommerceHub.