CommerceHub Extends Proven Drop-Ship Platform with New Streamlined Offering
ALBANY, NY, June 5, 2018 – CommerceHub, Inc. (“CommerceHub”), a leading distributed commerce network for retailers and brands, today announced CommerceHub Express, a new solution leveraging the same technology that enabled an estimated $16 billion of GMV in 2017, with a streamlined implementation to more quickly launch and grow successful drop-ship programs.
“Over the last 20 years, CommerceHub has fine-tuned the drop-ship model and become a valuable strategic partner to market leaders, including 6 of the top 15 online retailers in the United States,” said Frank Poore, CommerceHub’s Founder and CEO. “Retailers face intense competition and need to rapidly expand their product selection to preserve and gain market share. Operating a high-performance drop-ship program requires more than one-size-fits-all online tools, and CommerceHub Express combines proven, scalable technology with value-enhancing services to support revenue growth initiatives for retailers and brands.”
CommerceHub Express offers retailers a standard implementation that includes:
- Proven business process to deliver exceptional customer experience. A pre-configured business process to support strategic revenue growth initiatives and increase brand loyalty.
- Enhanced visibility and control to prevent fulfillment problems. Real-time, exception-based management to proactively resolve fulfillment problems before they become a customer issue.
- Availability, performance and scalability. During peak season, the CommerceHub platform routinely scales to more than 1 million drop-ship orders per day. Scalability is built-in to support increasing volumes as programs grow.
- Superior support and a dedicated onboarding team to optimize deployment and management. Specialized services, including access to live, 24/7 phone and email support, professional services and expert insight.
CommerceHub is a distributed commerce network, connecting supply, demand and delivery, that helps retailers and brands increase sales by expanding product assortments, promoting products on the channels that perform, and enabling rapid, on-time customer delivery. With its robust platform and proven scalability, CommerceHub helped more than 12,000 retailers, brands, and distributors achieve an estimated $20 billion in Gross Merchandise Value in 2018.
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