Online Shoppers Care More About Delivery Time Than Ever
IN PARTNERSHIP WITH DIGITAL COMMERCE 360
Already trained to expect fast and free delivery, consumers are learning to pay close attention to inventory availability and possible delivery delays when ordering online. Consumers are now more focused than ever on being able to find the products they want when they want them and get orders when expected.
Download this research report to learn:
- How earlier deliver dates lead to higher conversion rates
- Why intelligent delivery matters more than ever
- New solutions to satisfy demanding online shoppers
Download the White Paper
47%
of shoppers said more inventory in stock would impact their choice of retailers
27%
of shoppers abandoned a shopping cart because the order would not arrive quickly enough
60%
of shoppers buy from the retailer that ships faster, if price is the same
45%
of shoppers said faster delivery would impact their choice of retailers
CommerceHub delivery solutions in action
reduced Where Is My Order (WISMO) calls by 63%
cut its delivery time on large items by 24%
reduced Where Is My Order (WISMO) calls by 63%
“(2020) just really fast-forwarded things in terms of customer-behavior. We think the vast majority of that behavior is going to last.”
“(2020) just really fast-forwarded things in terms of customer-behavior. We think the vast majority of that behavior is going to last.”
CEO, Walmart